Free delivery on orders over €100. No import duties for orders to the EU, US, and under £135 to UK
Frequently asked questions
Shipping Information
We are delighted to offer free worldwide delivery on orders over €100. For orders below this amount, shipping rates vary by region. All ornaments are shipped from Copenhagen, Denmark.
Shipping Rates
Denmark - From 29 DKK (free on orders over 500 DKK)
US - From $9,5 USD (free on orders over $105)
UK - From £9 (free on orders over £80)
Canada - From $26 CAD (free on orders over $150 CAD)
Germany, France, Sweden, Belgium, Norway & Netherlands - From €9 (free on orders over €100)
Rest of Europe - From €12 (free on orders over €100)
Rest of the World - From €18 (free on orders over €100)
Delivery Times (Business Days)
Denmark: 1-2 days
EU: 1-3 days
UK: 2-3 days
United States: 2-4 days
Rest of the World: 5-10 days
For fastest delivery, UPS Express options are available at checkout—usually delivered the next business day.
Import Taxes & Fees
All our ornaments are shipped from Copenhagen, Denmark, and in most cases, the price at checkout is the final price with no extra charges:
🇪🇺 EU – No import duties or extra charges. The price at checkout is final.
🇺🇸 USA – No import duties or taxes. The price at checkout is final.
🇬🇧 UK – No import duties. Orders over £135 are subject to 20% VAT, charged by customs upon arrival.
🇨🇦 Canada – No import duties. Local sales tax may apply at delivery, depending on your province.
🇦🇺 Australia – No import duties. The price at checkout is final.
🌍 Rest of the World – Most countries do not charge import duties on Christmas ornaments, but local taxes may apply.
If you have questions, email us at info@deusliving.com – we’re happy to assist!
Thank you for bringing the charm of our ornaments into your home!
Import Taxes & Fees
All our ornaments are shipped from Copenhagen, Denmark, and in most cases, the price at checkout is the final price with no extra charges:
🇪🇺 EU – No import duties or extra charges. The price at checkout is final.
🇺🇸 USA – No import duties or taxes. The price at checkout is final.
🇬🇧 UK – No import duties. Orders over £135 are subject to 20% VAT, charged by customs upon arrival.
🇨🇦 Canada – No import duties. Local sales tax may apply at delivery, depending on your province.
🇦🇺 Australia – No import duties. The price at checkout is final.
🌍 Rest of the World – Most countries do not charge import duties on Christmas ornaments, but local taxes may apply.
If you have questions, email us at info@deusliving.com – we’re happy to assist!
Return & Refund
We offer a 15-day return policy. Items must be in their original condition, with tags, and in the original packaging. To initiate a return, contact us at info@deusliving.com. Returns should be sent to: Amerika Plads 24B, 5.4., 2100 Copenhagen OE, Denmark
Please ensure you contact us before sending items back, as items returned without prior approval cannot be accepted. Return shipping costs will be deducted from your refund unless you choose to arrange shipping yourself.
For defective, damaged, or incorrect items, contact us immediately so we can resolve the issue. Refunds are processed to your original payment method within 10 business days after return approval. If you haven’t received your refund within 15 business days, please contact us.
Contact Us
You are always welcome to contact us at info@deusliving.com if you have any question
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